Satisfying our customers is our number one priority. The information provided by you in this questionnaire will help us to ensure that our staff and all our dealership locations are providing top quality service and value.
Customer Feedback Form
Your name:
Company/Organisation:
Contact number:
Email Address:
When you recently obtained financed through Southgate Financial Services, how satisfied were you with the following?
(Please rate each question out of ten)
(10 being the highest, 1 being the lowest)
Southgate's Service
1
2
3
4
5
6
7
8
9
10
The process from quotation to settlement.
Professionalism of the staff
Courtesy and friendliness of the staff
Relevance of information supplied to you
Assistance to queries
Overall experience of Southgate's services
How did you hear about Southgate?
Yellow Pages
Conference
Other - specify
Referred
Ministry Blue
Net Search
Church Resources
Why did you choose Southgate?
Reputation
Trust
Service
Competitiveness
Convenience
All of the Above
Will you come back to Southgate for your future finance needs?
Yes
No
Would you recommend a friend/associate to Southgate?
Yes
No
Please provide any additional comments that may help us improve our service to you:
Client Services: 1300 132 700 | Ph: (03) 8689 1700 | Fax: (03) 9686 8377
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